Safety measures
Safety measures
The health and well-being of our guests and staff is very important to us. Therefore, please observe the following measures and help us to protect yourself and others!
Access system
Access system
All visitors must…
… provide proof of their COVID status (“Green Pass”) at the entrance: currently, the “2G Rule” is in effect. This means that visitors must be fully vaccinated or recovered. Detailed information – especially for children – can be found below.
Your visit to the Viennese Ice Dream:
Please observe the general safety measures.
Purchasing a ticket: we kindly ask that you buy your ticket online. Not only does this save time, but also money, in addition to helping avoid long queues on site.
Detailed entry rules
| age | entry rule |
|---|---|
| 0-5 years | no proof |
| 6-12 years (plus a maximum of three months)1 | 3G rule:
|
| 12-15 years2 | 2,5G rule:
|
| 15 years and older | 2G rule:
|
1 A fully glued “Ninja pass” is valid on school days. The following applies during the holidays: If 3 tests (including 2 PCR tests) are carried out within 5 days, these also apply to days 6 and 7 after the first test.
2 The “Ninja pass” does not automatically count as an entry test, as it also contains antigen tests which do not as entry tests for 12-15 years-olds. PCR (school) tests apply individually. Otherwise, an additional PCR test must be performed.
| exceptions | entry rule |
|---|---|
| pregnancy3 | 2,5G rule
|
| People who cannot be vaccinated for health reasons4 |
|
3 The existence of the reason for exception must be proven by a confirmation issued by a doctor authorized to practice independently in Austria or in the EEA. This can also be done through the mother-child health passport.
4 The existence of the reason for exception must be proven by a confirmation issued by a doctor authorized to practice independently in Austria or in the EEA.
Protective measures
Protective measures
Wherever possible, keep sufficient distance from other visitors who are not part of your household and from all staff members.
Pay attention to breathing hygiene. Sneeze and cough into the crook of your arm or use single-use tissues that you can dispose of afterwards. Sanitise your hands afterwards.
Stay at home if you have any symptoms that indicate a possible COVID infection or if you feel ill or unwell.
Opt for contactless payment whenever possible. Tip: The new Print@Home tickets enable you to get on the ice via entirely contactless payment.
FAQ regarding safety
No, since March 5, 2022 you no longer have to wear a mouth and nose protection at the Viennese Ice Dream.
If a regulation is issued by the authorities that no longer permits the operation of the Viennese Ice Dream, it may be terminated prematurely.
All visitors must provide evidence of their COVID status at the entrance to the Viennese Ice Dream. In accordance with current guidelines, guests must be either fully vaccinated or recovered.